Last Updated: September 2026

Welcome to UNIC SHOP BD. By accessing or using our website unicshopbd.com, placing an order, or using any of our services, you agree to be bound by these Terms & Conditions.

Please read these Terms & Conditions carefully before using our website or placing an order.

1. About UNIC SHOP

UNIC SHOP is an online shopping platform where customers can browse and purchase products through our website.

Some products available on our website may be sourced and fulfilled through third-party suppliers and partners. Product availability, stock status, delivery timelines, and certain product-related services may therefore depend on our suppliers and delivery partners.

2. Acceptance of Terms

By using our website or placing an order with UNIC SHOP, you confirm that you:

  • Have read and understood these Terms & Conditions.
  • Agree to comply with our policies.
  • Provide accurate information when placing an order.
  • Agree to our applicable delivery, payment, cancellation, return, refund, and warranty policies.

UNIC SHOP reserves the right to update or modify these Terms & Conditions at any time.

3. Product Information

We try to ensure that product information, descriptions, specifications, images, prices, and other details displayed on our website are as accurate as possible.

However:

  • Product images may differ slightly from the actual product.
  • Product colours may appear different depending on your device or screen.
  • Product specifications may occasionally contain errors or changes.
  • Product availability may change without prior notice.
  • A product shown as available on our website may become unavailable at the supplier level.

If a product becomes unavailable after you place an order, UNIC SHOP may contact you regarding an alternative product, order modification, or cancellation.

4. Pricing

All product prices displayed on UNIC SHOP are in Bangladeshi Taka (BDT/৳) unless otherwise stated.

UNIC SHOP reserves the right to:

  • Update product prices.
  • Correct pricing errors.
  • Change promotional offers.
  • Modify discounts.

If there is a significant pricing error related to your order, we may contact you before processing the order.

5. Order Placement and Confirmation

Placing an order through our website does not automatically guarantee acceptance or delivery of the order.

After receiving an order, UNIC SHOP may:

  • Verify customer information.
  • Confirm the order by phone, SMS, WhatsApp, or email.
  • Verify product availability.
  • Verify delivery location.

An order may be cancelled or modified if:

  • The product is unavailable.
  • Incorrect information was provided.
  • The customer cannot be contacted for order confirmation.
  • There is a pricing or technical error.
  • The order appears suspicious or fraudulent.
  • Delivery is not available in the customer’s location.

6. Order Fulfillment and Delivery

UNIC SHOP may source and process products through third-party suppliers and fulfillment partners.

After receiving a confirmed customer order, UNIC SHOP may place the corresponding order with the relevant supplier, who may arrange product fulfillment and delivery directly or through a delivery partner.

Delivery time may vary depending on:

  • Product availability.
  • Supplier processing time.
  • Customer location.
  • Courier service.
  • Weather conditions.
  • Public holidays.
  • Unforeseen operational circumstances.

UNIC SHOP will make reasonable efforts to ensure timely processing of orders, but exact delivery times cannot always be guaranteed.

For more details, please refer to our Delivery Policy.

7. Cash on Delivery (COD) and Payment

UNIC SHOP may offer Cash on Delivery and other payment methods depending on the product and delivery location.

For some orders, UNIC SHOP may require:

  • Partial advance payment.
  • Full advance payment.
  • Delivery charge in advance.
  • Order confirmation before processing.

Customers must provide correct payment and contact information.

Orders may not be processed until any required advance payment is successfully received.

8. Order Cancellation

Customers may request to cancel an order before it has been processed or shipped.

However, cancellation may not be possible if:

  • The order has already been forwarded for fulfillment.
  • The product has already been shipped.
  • The product is already with the courier.

UNIC SHOP reserves the right to cancel an order when necessary due to product unavailability, incorrect pricing, technical issues, or other reasonable circumstances.

Please refer to our Cancellation Policy for further details.

9. Return and Refund

Returns, replacements, and refunds are subject to our Return & Refund Policy.

Customers should inspect the product at the time of delivery whenever possible.

A return, replacement, or refund request may be subject to verification based on:

  • Product condition.
  • Nature of the issue.
  • Supplier policy.
  • Courier-related circumstances.
  • Product category.

Certain products may not be eligible for return or refund due to hygiene, personal use, product condition, or other applicable restrictions.

10. Warranty

Some products may include a manufacturer, supplier, seller, or service warranty.

Warranty availability and duration will depend on the individual product.

Unless specifically stated on the product page, UNIC SHOP does not provide an additional warranty beyond any applicable supplier or manufacturer warranty.

Warranty claims may require:

  • Order information.
  • Invoice or proof of purchase.
  • Product images or videos.
  • Inspection of the product.

11. Customer Responsibilities

Customers are responsible for providing accurate:

  • Name.
  • Phone number.
  • Delivery address.
  • Location information.

Customers must ensure that they or an authorized person are available to receive the order.

Repeatedly placing fake orders, refusing confirmed deliveries without valid reason, providing false information, or abusing promotional offers may result in order restrictions or account suspension.

12. Third-Party Suppliers and Services

UNIC SHOP may work with third-party suppliers, fulfillment partners, courier services, and payment service providers.

While we make reasonable efforts to work with reliable partners, certain aspects of product availability, fulfillment, delivery, and third-party services may depend on those independent parties.

UNIC SHOP will take reasonable steps to assist customers in resolving order-related issues.

13. Website Use

Users agree not to:

  • Use the website for fraudulent purposes.
  • Provide false or misleading information.
  • Attempt unauthorized access to the website.
  • Interfere with website security or functionality.
  • Copy, reproduce, or misuse website content without permission.

UNIC SHOP reserves the right to restrict access to users who violate these Terms & Conditions.

14. Intellectual Property

The content available on UNIC SHOP, including website design, logos, text, graphics, and other original content, may not be copied, reproduced, distributed, or used for commercial purposes without prior permission.

Product names, logos, trademarks, and brand names belonging to their respective owners remain the property of those owners.

15. Limitation of Liability

UNIC SHOP will make reasonable efforts to provide accurate information and satisfactory service.

However, to the extent permitted by applicable law, UNIC SHOP shall not be held responsible for losses resulting from:

  • Incorrect information provided by customers.
  • Supplier stock changes.
  • Delivery delays beyond reasonable control.
  • Courier service disruptions.
  • Technical issues.
  • Force majeure events.

Nothing in these Terms is intended to limit any rights that customers may have under applicable consumer protection laws.

16. Changes to These Terms

UNIC SHOP may update these Terms & Conditions from time to time.

Any updated version will be published on this page. Continued use of the website after changes are published may constitute acceptance of the updated Terms.

17. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us through:

Website: unicshopbd.com
Business Name: UNIC SHOP BD

Please use the contact information available on our Contact Us page for customer support.

18. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws and regulations of Bangladesh.

By using unicshopbd.com and placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.